Frequently Asked Questions
We’ve gathered answers to our most frequently asked questions to help you prepare for your stay at Holy Smoke Resort. If you don’t find the answer you’re looking for, please don’t hesitate to contact us—we’re always happy to help.
Cabins
Find answers to the most common questions about staying in our cabins, including check-in, amenities, pet-friendly accommodations, and more.
What time is check-in?
If you expect to arrive after 8:00 PM Mountain Time, please contact us in advance so we can make arrangements for your arrival.
What time is check-out?
Check-out is by 10:00 AM Mountain Time. Please leave your cabin keys inside the cabin before departing.
Are towels and linens provided?
Yes. Fresh towels, bed linens, pillows, and blankets are provided for every cabin. Limited housekeeping services are available during your stay.
Are the cabins air-conditioned and heated?
Yes. All of our cabins include air conditioning and heat to keep you comfortable throughout your stay.
Do all cabins have the same amenities?
No. Our cabins offer a variety of amenities to accommodate different needs and budgets. While every cabin includes a private bathroom, Smart TV, complimentary Starlink Wi-Fi, air conditioning and heat, and a coffee maker, other amenities vary by cabin. Some cabins feature full kitchens, while others include a kitchenette with a microwave, refrigerator, and coffee maker. Please review the amenities listed on each cabin’s page before making your reservation.
What is included in the full kitchens?
Our full kitchen cabins and Vacation Rental include cookware, dishes, silverware, glasses, coffee mugs, cooking utensils, pots, pans, toaster, coffee maker, blender, and many other basic kitchen essentials to help you prepare meals during your stay.
Do kitchenette cabins include dishes and cookware?
No. Cabins with kitchenettes include a microwave, refrigerator, and coffee maker, but they do not include dishes, cookware, utensils, or cooking supplies.
Do you rent gas grills?
Yes! We rent propane gas grills for $20 for your entire stay, which includes one propane cylinder. Additional propane cylinders are available for purchase if needed. Please ask at the office if you’d like to rent a grill.
Do the cabins have Smart TVs and Wi-Fi?
Yes. Every cabin includes a Smart TV and complimentary Starlink Wi-Fi. Guests will need to sign in using their own streaming service accounts, such as Netflix, Hulu, Disney+, Amazon Prime Video, or other compatible streaming services.
Why is the Wi-Fi sometimes slow?
Holy Smoke Resort uses Starlink satellite internet throughout the property. While it provides excellent service for most guests, the available bandwidth is shared by everyone staying at the resort. During busy times, especially in the evenings when many guests are streaming videos or using multiple devices, internet speeds may slow down or it may take longer for additional devices to connect. For the best experience, we recommend limiting the number of connected devices when possible.
Is coffee provided in the cabins?
Yes! Complimentary coffee is provided in every cabin. Cabins without full kitchens also include cream and sugar packets for your convenience, so you can enjoy a fresh cup of coffee before heading out to explore the Black Hills.
Do you allow pets?
Dogs are welcome in designated pet-friendly cabins only. There is a charge of $10 per dog, per night, with a maximum of two dogs. Dogs must be leashed outdoors, cleaned up after immediately, and crated if left unattended inside the cabin.
Do you have a dog park?
Yes! Holy Smoke Resort has a private dog park where your furry friends can run, play, and stretch their legs. We ask that all dogs remain under their owner’s supervision and that owners clean up after their pets to help keep the dog park clean and enjoyable for everyone.
Where can I park my trailer?
We offer limited trailer parking for guests staying in our cabins. If you’re bringing a motorcycle trailer or other recreational trailer, please let us know when making your reservation so we can direct you to the designated parking area.
Is there wildlife on the property?
Yes! Deer, wild turkeys, foxes, squirrels, and a variety of birds are commonly seen around the resort. Guests occasionally spot elk and mountain goats in the surrounding Black Hills. Please enjoy wildlife from a safe distance and never feed wild animals.
Is daily housekeeping provided?
No. Cabins are thoroughly cleaned and stocked before your arrival. Daily housekeeping is not provided during your stay. If you need fresh towels or additional supplies, please stop by the office and we’ll be happy to assist you.
What time is RV check-in?
RV site check-in begins at 12:00 PM Mountain Time. If you plan to arrive after 8 PM Mountain Time, please contact us in advance so we can make arrangements for your arrival.
What time is RV check-out?
RV site check-out is by 11:00 AM Mountain Time.
Are your RV sites full hookup?
Yes. Every RV site includes full hookups with water, sewer, and electric service for your convenience.
Do your RV sites have 30-amp and 50-amp service?
Yes. All RV sites offer both 30-amp and 50-amp electrical service, making them suitable for a wide variety of RVs and motorhomes.
Are your RV sites pull-through or back-in?
All of our RV sites are spacious pull-through sites, making arrival and departure easy for RVs of nearly every size.
How long are the RV sites?
Our pull-through RV sites range from approximately 65 to 110 feet in length, providing plenty of room for your RV and tow vehicle.
Does each RV site include a picnic table?
Yes. Every RV site includes a picnic table, providing a comfortable place to enjoy meals, relax outdoors, or spend time with family and friends.
Do you have Wi-Fi in the RV Park?
Yes. Complimentary Starlink Wi-Fi is available throughout the RV Park. Because the internet bandwidth is shared by all guests, connection speeds may vary during busy periods when many people are streaming or using multiple devices at the same time.
Do your RV sites have cable TV?
No. We do not offer cable TV service at our RV sites. However, complimentary Starlink Wi-Fi is available throughout the resort. If your RV is equipped with a Smart TV, you can stream your favorite services using your own streaming accounts. Several of our RV sites also have excellent southern exposure for guests using satellite TV.
Can I receive satellite TV at my RV site?
Yes. Several of our RV sites have excellent southern exposure for satellite reception. If satellite access is important, please let us know when making your reservation, and we’ll do our best to assign a site with the best available view of the southern sky.
Do you have public bathrooms or shower facilities?
No. Holy Smoke Resort does not have public restrooms or shower facilities. Our RV Park is designed for self-contained RVs with their own restroom and shower amenities.
Do you have laundry facilities?
No. We do not have laundry facilities on-site. A public laundromat is conveniently located just a few minutes away in Keystone.
Do you allow tents?
No. Holy Smoke Resort offers RV sites for self-contained RVs and modern cabins. We do not offer tent camping or tent sites.
Do you allow campfires?
Wood and charcoal campfires are not permitted. Guests are welcome to use propane fire pits or gas grills. We also rent propane grills for $20 for your entire stay, which includes one propane cylinder. Additional propane cylinders are available for purchase if needed.
Is there a dump station for RVs?
No. Because every RV site includes a full sewer hookup, a separate dump station is not necessary.
RV Park
Find answers to the most common questions about our full hook-up RV sites, amenities, policies, and what to expect during your stay.
Reservations & Policies
Find answers to the most common questions about reservations, payments, cancellations, office hours, and planning your stay at Holy Smoke Resort.
Can I make reservations online?
Yes! You can book most cabins, RV sites, and our Vacation Rental directly through our website 24 hours a day. If you don’t see the accommodations you’re looking for, please give us a call—we may have additional availability or be able to help you find the best option.
Are the rates on your website current?
Yes. We make every effort to keep our website up to date with current rates and availability. Please note that rates are subject to change without notice and may vary during holidays, special events, or peak travel periods.
What is your cancellation policy?
Our cancellation policy varies depending on the type of accommodation and the time of year. Please refer to our Cancellation Policy at the bottom of this page for complete details before making your reservation. If you have any questions, we’re always happy to help.
How far in advance can I make a reservation?
ou can make your reservation up to one year in advance. We recommend booking early, especially for summer vacations, holidays, Sturgis Rally, and other popular travel dates, as accommodations can fill quickly.
Can I request a specific cabin or RV site?
Yes. We’ll do our best to accommodate your request whenever possible. While specific cabins and RV sites cannot be guaranteed, we make every effort to honor reservation requests.
What are your office hours?
During our operating season, our office is open daily from 12:00 PM to 8:00 PM Mountain Time. If you reach our voicemail, please leave a message and we’ll return your call as soon as possible.
Is Holy Smoke Resort open year-round?
Holy Smoke Resort is open seasonally from May 1 through mid-October. Although our cabins and RV Park are closed during the winter months, our office remains available by phone year-round. We’re happy to answer questions, take reservations, and help you plan your Black Hills vacation.
What forms of payment do you accept?
We accept cash, Visa, Mastercard, and Discover. We do not accept American Express. If you have any questions about payment methods or deposits, please contact us and we’ll be happy to help.
Location & Area Information
Planning your Black Hills adventure? Here are answers to some of the most common questions about our location and nearby services.
How far is Holy Smoke Resort from Mount Rushmore National Memorial?
Holy Smoke Resort is located just 4 miles from Mount Rushmore National Memorial—about a 5-minute drive—making it easy to visit one of America’s most iconic landmarks.
How long should I plan for visiting Mount Rushmore?
Most guests spend 1–3 hours at Mount Rushmore National Memorial, depending on whether they explore the museum, Presidential Trail, evening lighting ceremony (seasonal), or dine at the memorial.
How far is downtown Keystone?
We are located about 3 minutes from downtown Keystone, where you’ll find restaurants, shopping, museums, attractions, and family activities.
Are you centrally located to the Black Hills attractions?
Yes! Holy Smoke Resort is centrally located in the Black Hills, making it an excellent home base for exploring Mount Rushmore, Crazy Horse Memorial, Custer State Park, Needles Highway, Iron Mountain Road, Bear Country USA, Reptile Gardens, Rush Mountain Adventure Park, and many other popular attractions.
Where is the nearest grocery store?
Keystone has a convenience store where you can pick up snacks, drinks, ice, and other everyday essentials. For a larger selection of groceries, the nearest full-service supermarkets are located in Hill City (about a 15-minute drive) and Rapid City (about a 30-minute drive).
Where is the nearest gas station?
There is one gas station in Keystone, located just a few minutes from Holy Smoke Resort. It’s convenient for gasoline, snacks, drinks, and other travel essentials.
Where can I find diesel fuel?
The gas station in Keystone does not offer diesel fuel. The nearest diesel fuel is available at BJ’s Country Store on Highway 16, on your way to Rapid City. If you’re traveling with a diesel truck or motorhome, we recommend fueling there before arriving at the resort or before heading home.
Where can I refill propane bottles?
Propane bottle refills are available at Nelson Oil & Gas in Hill City, approximately 15 minutes from Holy Smoke Resort. We recommend calling ahead if you have questions about refill hours or propane tank sizes.
Where is the nearest hospital?
The nearest full-service hospital is Monument Health Rapid City Hospital, located about 30 minutes from the resort. Urgent care and medical clinics are also available in Rapid City.
Where is the nearest airport?
Rapid City Regional Airport (RAP) is located about 30–35 minutes from Holy Smoke Resort and offers daily flights from several major airlines.
Do I need a pass to visit Custer State Park?
Yes. Custer State Park requires an entrance license. Passes can be purchased at park entrance stations or online through South Dakota Game, Fish & Parks.
Where is the nearest pharmacy?
The nearest pharmacies are located in Rapid City, approximately 30 minutes from Holy Smoke Resort. Rapid City offers several pharmacy options, including Walgreens, CVS, and other pharmacies located inside major grocery and retail stores.
Can I buy ice at the resort?
Yes! Bagged ice is available for purchase at the Holy Smoke Resort office. If the office is closed, you can still purchase ice using the convenient honor payment box located outside the office. Simply place your payment in the box and help yourself to the ice.
Where is the nearest liquor store?
The nearest liquor stores are located in Keystone and Hill City, both just a short drive from Holy Smoke Resort.
Where can I buy a fishing license?
South Dakota fishing licenses can be purchased online through South Dakota Game, Fish & Parks or at many sporting goods stores and businesses throughout the Black Hills. If you’re looking for the closest location, stop by the office and we’ll be happy to point you in the right direction.
Where is the nearest ATM?
The nearest ATMs are located at the Red Garter Saloon and the Keystone Convenience Store, both just a few minutes from Holy Smoke Resort in Keystone.
Is there cell phone service at Holy Smoke Resort?
Yes. Most major cell phone providers have service at Holy Smoke Resort. However, because we’re located in the beautiful Black Hills, signal strength and coverage can vary depending on your carrier, your device, and your exact location on the property. If your cell signal is weak, you can use our complimentary Starlink Wi-Fi for Wi-Fi calling and messaging if your phone supports those features.
What is the weather like in the Black Hills?
The Black Hills enjoy warm summer days, cool mornings and evenings, and changing mountain weather. Daytime temperatures are often in the 70s and 80s, while evenings can cool into the 40s and 50s, especially in the spring and fall. Afternoon rain showers and thunderstorms are also common during the summer months. We recommend bringing clothing you can layer, along with a light jacket or sweatshirt for cooler mornings and evenings.
What should I do in case of an emergency?
If you have a life-threatening emergency, call 911 immediately. For non-emergency assistance, our office staff will be happy to help direct you to nearby medical facilities, pharmacies, or other local services during office hours.
Reservation & Cancellation Policies
Please review our reservation and cancellation policies before booking your stay. By making a reservation at Holy Smoke Resort, you acknowledge and agree to these policies.
Cabins
- Cancellations or reservation changes must be submitted by email at least 14 days before arrival.
- Cancellations made 14 days or more before arrival will receive a refund of the deposit, less a $50 cancellation fee.
- Reservations canceled or changed less than 14 days before arrival will be charged for the entire reservation.
- Reservations made less than 14 days before arrival are non-cancellable, non-refundable, and charged in full.
- Reservations for two cabins require a 30-day cancellation notice.
- Reservations for three or more cabins require a 90-day cancellation notice.
RV Sites
- Cancellations or reservation changes must be submitted by email at least 14 days prior to arrival.
- RV site cancellations will forfeit the deposit.
- Reservations canceled or changed less than 14 days before arrival are non-refundable, and the full reservation amount will be charged.
- Reservations for two or more RV sites require a 30-day cancellation notice.
Vacation Rental
- Reservations require a 90-day cancellation notice.
- The first night's deposit is required at the time the reservation is made.
- The remaining balance may be charged 90 days prior to your arrival.
- The first night's deposit is non-refundable if the reservation is canceled.
- Reservations canceled less than 90 days prior to arrival will be charged for the entire reservation.
- The Vacation Rental may not be used as a gathering place for family reunions, groups, or events.
Sturgis Motorcycle Rally
- A minimum stay of 5 nights is required.
- Reservations made before April 1 require the first night's deposit at the time of booking.
- The remaining balance will be charged on April 1.
- The first night's deposit is non-refundable if the reservation is canceled.
- Reservations made on or after April 1 are charged in full at the time of booking.
- After April 1, all Sturgis reservations are non-cancellable, non-refundable, and non-transferable.
Groups & Multiple Reservations
- Reservations for family reunions, groups, or gatherings require a 90-day cancellation notice, whether reservations are made separately or by one individual.
- The first night's deposit is non-refundable if the reservation is canceled.
- Reservations canceled less than 90 days prior to arrival will be charged for the entire reservation.
Payment & General Policies
- Nightly rates are subject to 5.7% South Dakota Sales Tax and a 5.0% Resort Fee.
- Rates and availability are subject to change during holidays, special events, and the Sturgis Motorcycle Rally.
- Declined credit cards may result in the cancellation of your reservation. Please ensure the credit card on file is valid and up to date.
- A maximum of two dogs is permitted in designated pet-friendly cabins. Cats are not allowed. Additional pet fees may apply.
Questions? We're Here to Help!
If you couldn’t find the answer you were looking for, our friendly team is happy to help. Contact us by phone, email, or through our contact form, and we’ll be glad to answer your questions and help you plan your stay at Holy Smoke Resort.
Call us: 605-666-4616